Single Plate Biryani Costs Rs.40,076! Chennai Girl Deceived By Fake Customer Care


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Nowadays, even though we are cautious of our belongings, there are increasing acts of theft and fraudulent cases. Especially, in today’s era of online transactions, the deceit has become so common. And there is a list of cases filed against this online trickery and fraudulent people. At this instant, a few days back a hilarious yet frustrating incident has happened in Chennai. A college student from Chennai has lost about Rs.40,076 for ordering a single plate of Biryani.

Priya who lives in north Chennai had ordered biryani online a few days back. For which she made an online transaction of Rs.76. When she was awaiting for Biriyani, she received a message stating that the order has been cancelled. As the transaction was done, she tried to retrieve Rs.76 which she had paid for the order. To do so, she searched for the help-centre number online. Once she found a number, she dialed it and explained her query. The person on the other end of the phone who claimed himself as a customer care person listened to the complete details. After which, he asked Priya to make another online transaction of Rs.5000 as the amount deducted from her was too less to retransfer. He further added that, once the transaction is done, the company could transfer a total amount of Rs.5076 to her account. The person had also given Priya the account number for which she had to transfer. In a hurry to get the money back, Priya blindly made the transaction.

When no money was returned, Priya called the customer-care number again to claim her money. This time the customer care person asked her to transfer another 5000 rupees as the amount debited from her account has not been credited to the company’s account yet. Also, he apologized for the technical fault and he assured that the total money of Rs.10076 will be transferred to her after the clearance of technical problem. Priya blindly made the second transaction as well. She did not receive the money the second time either. Thus she called again for the third time. Again the customer care person asked her to transfer another Rs.5000 and assured that the entire amount will be refunded. This cycle repeated up to 8 times that she had lost Rs.40,000 now. When she made the call for the 9th time to ask for the refund, all she heard was that the number was switched off. Only then she realized that the customer care number is actually fake.

She registered a complaint at the Chennai Police Commissioner Office under the fraudulent bank section. Currently, the officials are investigating the case and looking for the criminals. Regarding the issue, the police superintendent of the central crime branch stated that it is necessary to stay careful while opting for online transactions.


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